Podcasts
Video

Exploring the Financial Frontier

Play video

Episode 9: AI Cloud Essentials Podcast

In this episode of the AI Cloud Essentials Podcast, Dimitris Tsementzis, Founder and CEO of hLevel, joins host Ritu Jyoti to explore how AI systems can adapt to constantly changing market conditions and why traditional approaches often fall short in non-stationary environments.

Learn why controllability matters more than interpretability in high-risk systems, how AI is reshaping financial infrastructure, and where organizations can create real competitive advantage beyond operational efficiency.

In this session, you’ll learn:

  • How AI is transforming pricing, risk, and trading systems
  • Why financial markets are uniquely challenging for AI
  • The role of controllability in high-risk environments
  • How firms can move beyond back-office automation
  • Where AI can create long-term competitive advantage in finance

Podcast Guest:

Dimitris Tsementzis, Founder and CEO of hLevel

1

00:00:00,120 --> 00:00:05,920

The markets are the complete opposite. They change all the time. Is AI the next innovation that will

2

00:00:05,920 --> 00:00:11,960

transform how financial markets operate? Imagine designing an LLM product, a chatbot of some kind,

3

00:00:12,000 --> 00:00:18,080

let's say something to interact with someone under the constraint that your target audience

4

00:00:18,120 --> 00:00:22,319

will start speaking a completely different language overnight. In this episode of AI Cloud

5

00:00:22,320 --> 00:00:28,560

Essentials, we talked with Dmitris, the founder and CEO of hlevel about how AI is reshaping the

6

00:00:28,560 --> 00:00:34,800

foundations of financial markets. Some systems have reached a level of complexity that we should

7

00:00:34,800 --> 00:00:39,080

focus on controlling them versus interpreting them. Whether you're a technical or a financial

8

00:00:39,080 --> 00:00:42,200

analyst, join us for a great conversation.

9

00:00:51,160 --> 00:00:56,760

Hello, everyone. Welcome to season two of the AI Cloud Essentials, a podcast series brought to you

10

00:00:56,760 --> 00:01:03,040

by Covid. In this series, we are going to the value realization phase. And I'm super excited to have,

11

00:01:03,080 --> 00:01:09,160

you know, Dimitris today with us. And guess what? We are going to talk about some of the most

12

00:01:09,160 --> 00:01:15,080

interesting areas that is being impacted by AI AI's impact in the financial market. So welcome,

13

00:01:15,080 --> 00:01:20,280

Dimitris. Good to be here. Great to be here. You know, we all have watched that AI has almost

14

00:01:20,280 --> 00:01:24,880

become a staple in the financial market over decades, right? Starting from statistical

15

00:01:24,880 --> 00:01:31,480

algorithms to modern machine learning, generative AI, genetic AI, you know, people who work in this

16

00:01:31,480 --> 00:01:38,280

industry like you, you guys are geeks in this area, right? Uh, so but

17

00:01:38,280 --> 00:01:45,000

I always kind of sit and think that. Have we moved beyond the incremental efficiency we are

18

00:01:45,000 --> 00:01:50,000

missing? It seems to me like we're missing the Black-Scholes moment for the financial market. You

19

00:01:50,000 --> 00:01:56,240

know, incremental gains are very powerful. But, you know, how do we move beyond and how do we get the

20

00:01:56,240 --> 00:02:02,040

trust and the confidence level to go beyond it. Uh, so I'd love to get your perspective on that, but

21

00:02:02,080 --> 00:02:06,360

would you mind starting a little bit with your own background, in your own journey for our

22

00:02:06,360 --> 00:02:12,479

audience? Yes. Of course, yes. And thank you very much. Uh, thank you very much for that set up. It's,

23

00:02:12,520 --> 00:02:17,039

you know, kind of touches on all the most important issues. So my background, I was, you know,

24

00:02:17,039 --> 00:02:22,520

a mathematician for a very long time. As abstract as it gets. I was writing things on blackboards.

25

00:02:22,720 --> 00:02:27,720

You know, basically, I didn't have to touch a computer. And towards the end of my PhD, I got very

26

00:02:27,720 --> 00:02:33,960

interested in machine learning and AI. So this was around the tensions. All you need, uh, era, you know,

27

00:02:34,000 --> 00:02:39,120

when those papers were beginning to come out and I thought, this is going to be a big thing. And the

28

00:02:39,120 --> 00:02:42,760

reason why I thought it was going to be a big thing is because the math kind of made sense,

29

00:02:43,000 --> 00:02:49,679

right? And I also learned during that time that in finance and in trading,

30

00:02:49,880 --> 00:02:54,720

applications of machine learning and AI were not really considered a solved problem. I thought that

31

00:02:54,720 --> 00:03:00,760

was fascinating. Here's a technology that clearly will work in some way. And here's an industry that

32

00:03:00,760 --> 00:03:06,640

hasn't fully applied it. Right. Of course, there's a reason, because there's unique difficulties that

33

00:03:06,640 --> 00:03:12,200

we're going to talk about a little bit. And I was fascinated I was completely fascinated by that.

34

00:03:12,200 --> 00:03:17,920

And I've been doing that ever since. Awesome. So AI can be the souls, black souls. So let me let me

35

00:03:17,920 --> 00:03:23,280

break that down a little bit. Maybe. Um, I think AI has two

36

00:03:23,760 --> 00:03:30,320

manifestations. One is as a technology. As a software, essentially. Uh, the

37

00:03:30,480 --> 00:03:36,480

program as a as a software product, let's say. Right. And the other has a mathematical algorithm

38

00:03:36,560 --> 00:03:42,240

now, especially in quantitative finance. Mathematical algorithms have been applied for a

39

00:03:42,240 --> 00:03:48,719

long time. Right. So AI is just one more collection of algorithms that you can potentially apply to

40

00:03:48,720 --> 00:03:55,000

the markets. Right. Um, I think with AI in its current

41

00:03:55,160 --> 00:04:01,119

form, LLMs and all these things, The black shows moment, if you will, hasn't come. What I mean by

42

00:04:01,120 --> 00:04:07,119

that, to be precise. Right. Some mathematical model of the markets that uses this specific

43

00:04:07,120 --> 00:04:14,119

mathematics to to model the markets. Hasn't had been a knockout success. But there

44

00:04:14,119 --> 00:04:21,039

is continuity here, right? Black shows was applied as a piece of very elegant mathematics. Yeah. Will

45

00:04:21,079 --> 00:04:26,600

AI also be applied as a piece of very elegant mathematics in the markets? Yeah, I think so. Great.

46

00:04:26,640 --> 00:04:32,119

It gives us all a lot of confidence. Right. So then we think about the financial markets. You know I

47

00:04:32,119 --> 00:04:38,239

mean there's a lot of risk and trust factor there, right. I mean they are also non-stationary. It's a

48

00:04:38,240 --> 00:04:44,279

completely volatile real time, you know, like so how do you see what is the current state. How does

49

00:04:44,320 --> 00:04:49,200

you know where's the frontier, the next frontier. How are we solving for the non-stationary markets.

50

00:04:49,200 --> 00:04:55,039

And it's a unique use case, right. Yes. So we'd love to hear, you know, how do you see the AI? You know,

51

00:04:55,079 --> 00:05:00,959

kind of, you know, identify all the subtle signals and how does it pick the noise and kind of make

52

00:05:00,960 --> 00:05:05,760

all our lives and all our investments much more interesting? Yes, I don't know about the latter

53

00:05:05,760 --> 00:05:12,720

parts, but I'll talk about the former part. You're correct. The tremendous success of

54

00:05:12,720 --> 00:05:19,160

AI in its current instantiation has been in context that you can call stationary language

55

00:05:19,160 --> 00:05:25,439

coding, even math. Very recently there stationary in the sense that they don't really change.

56

00:05:26,079 --> 00:05:31,799

Math is, of course a fantastic example of that. It hasn't changed for millennia. Um, you know what was

57

00:05:31,799 --> 00:05:38,200

proven by, you know, my forefathers in ancient Greece is still true today. Yeah, right. Language

58

00:05:38,200 --> 00:05:43,720

also moves very slowly. Coding, of course, didn't really exist, but once it's there, it won't really.

59

00:05:43,760 --> 00:05:48,119

What works and doesn't encoding won't really work. The markets are the complete opposite of that.

60

00:05:48,160 --> 00:05:54,960

They change all the time. So the analogy that I always use is um, imagine designing an LLM. Imagine

61

00:05:54,960 --> 00:06:00,480

designing an LLM product, a chatbot of some kind, let's say. Right. So something to interact with

62

00:06:00,480 --> 00:06:07,039

someone under the constraint that your target audience will start speaking a completely

63

00:06:07,040 --> 00:06:12,560

different language overnight. Yeah. How do you design a system that is able to cope with that?

64

00:06:12,600 --> 00:06:19,359

Yeah. Continue to function as it is learning to adapt to a completely new language, a completely

65

00:06:19,359 --> 00:06:23,559

new reality. That's really what you have to do when you design algorithms that operate

66

00:06:23,600 --> 00:06:29,159

autonomously in the market. So that's a frontier for AI. Yeah. I think, you know, the AI in its

67

00:06:29,160 --> 00:06:35,880

current form, tremendous, though it is incredible and magical sometimes, hasn't really solved that

68

00:06:35,880 --> 00:06:42,479

problem. Yeah. And the markets are one and a very prominent example of setting where you need to

69

00:06:42,480 --> 00:06:48,359

solve it in order to maximize your success. But I think this I'm hearing you speak about all of

70

00:06:48,359 --> 00:06:52,559

this. There seems to be a lot of promise that it can be a great testing ground for all the

71

00:06:52,560 --> 00:06:56,959

innovations that we've seen happening, and it can accelerate some of the innovation. I'm more

72

00:06:56,999 --> 00:07:03,959

optimistic. I mean, it is it is naturally a testing ground. Although of course, we have to be, you know,

73

00:07:04,000 --> 00:07:07,839

mindful that it cannot be an actual testing ground because we're talking about, you know, of

74

00:07:07,840 --> 00:07:14,720

course, real money, real risk. But it is it is a frontier. Yeah. It is a frontier setting. I think

75

00:07:14,720 --> 00:07:18,039

that that would be a better way to put it. I'm kind of thinking, you know, like, you know, there are

76

00:07:18,040 --> 00:07:23,199

a lot of other very interesting aspects when you think about the financial market, is the

77

00:07:23,200 --> 00:07:28,519

regulation, the constant changing geopolitical situation, the

78

00:07:30,480 --> 00:07:35,480

yeah, the shift, you know, that it's you know, you have to be we can't afford to have a black box

79

00:07:35,480 --> 00:07:41,078

moment. Right. We need to have interpret the results, have the confidence in that. So where do

80

00:07:41,079 --> 00:07:46,279

you see that. You know what kind of, you know, specialized requirements are there. What kind of

81

00:07:46,279 --> 00:07:51,279

enhancements are being worked upon in the industry to kind of address some of these very

82

00:07:51,279 --> 00:07:57,079

dynamic, apart from the real nature of the financial markets. Yeah. I think there's tremendous

83

00:07:57,079 --> 00:08:03,679

research going on on interpretability. Right. And that that research is very fascinating.

84

00:08:03,680 --> 00:08:10,359

And for anyone who's followed it, it is, you know, almost philosophically interesting, um, in the

85

00:08:10,359 --> 00:08:16,079

sense that we're kind of studying these, um, collections essentially of floating point numbers,

86

00:08:16,079 --> 00:08:22,840

as if they were human brains in some sense to, to understand what they do and where they go wrong. I

87

00:08:23,119 --> 00:08:29,439

am less optimistic about interpretability being the ultimate solution here. Okay. To us using the

88

00:08:29,440 --> 00:08:35,399

models. Yeah. So the standard that I stress is controllability. Okay. I think these models can be

89

00:08:35,400 --> 00:08:41,199

controlled and can be controlled much more practically and much sooner than we will ever

90

00:08:41,200 --> 00:08:47,559

understand exactly what they do. And at some point, I think we do need to accept that some systems

91

00:08:47,559 --> 00:08:53,359

have reached a level of complexity that we should focus on controlling them versus interpreting

92

00:08:53,440 --> 00:08:59,079

them. That's not to say that the interpretability research is not interesting and shouldn't

93

00:08:59,080 --> 00:09:03,639

continue, but we shouldn't rely on that as the ultimate solution for applying it. Got it.

94

00:09:03,680 --> 00:09:09,439

Controllability versus interpretability as a standard I. Yeah, yeah. I like that approach because

95

00:09:09,440 --> 00:09:13,519

if you think about it, you know of course it's being worked in parallel. Right. We're looking into

96

00:09:13,560 --> 00:09:18,280

how you can interpret this better and all. But if you can control because there are ramifications

97

00:09:18,280 --> 00:09:22,960

of something going wrong is really, really kind of, you know, challenging. I mean, think about, you know,

98

00:09:23,000 --> 00:09:28,399

think about when you mentor a human being, you know, you don't wait until you understand what's

99

00:09:28,400 --> 00:09:34,519

going on in their brains fully to before you have them. All your analogies. Before you have them do

100

00:09:34,520 --> 00:09:40,199

something right. Yeah. You you just create. You know, control is too strong a word for humans, but you

101

00:09:40,239 --> 00:09:46,200

create a framework to which their choices, you know, you take less risk and a more risk. And then,

102

00:09:46,240 --> 00:09:51,400

you know, if we all. If I waited to talk to you until I understood exactly what is going on in

103

00:09:51,400 --> 00:09:55,839

your brain, you know we'd never talk. So are you seeing a lot of advancements in the systems that

104

00:09:56,039 --> 00:10:00,799

help you and provide you these kind of, you know, capabilities in terms of setting the guardrails,

105

00:10:00,800 --> 00:10:05,520

in terms of setting the boundaries? Uh, are you seeing all of those enhancements happening and

106

00:10:05,520 --> 00:10:09,839

then. Yeah, I think I think a very big part of it is the hardware. You know, I mean, a very big part

107

00:10:09,840 --> 00:10:16,839

of controlling is experimenting. And if you can experiment more and more, you become more and

108

00:10:16,840 --> 00:10:23,199

more aware of edge cases, failure modes and these types of things. So I think

109

00:10:23,520 --> 00:10:29,399

really the first, the most important dimension in which systems are helping with controllability, if

110

00:10:29,400 --> 00:10:36,359

you will, is just having better hardware and being able to experiment more. Okay. Okay. So when

111

00:10:36,359 --> 00:10:41,079

you talk about better hardware, you're talking in terms of performance scale. Yeah. Being able to run

112

00:10:41,400 --> 00:10:46,879

more experiments. Okay. Yeah okay. Yeah. Awesome. So where do you see are we heading in terms of the

113

00:10:46,880 --> 00:10:51,479

industry? I know, you know, uh, financial markets have been at the forefront of a lot of

114

00:10:51,520 --> 00:10:57,200

innovations in the AI field, right? They have been the source of actually starting some of the, you

115

00:10:57,200 --> 00:11:04,079

know, fastest generations and stuff. So where do you see is the role of the financial market or in

116

00:11:04,080 --> 00:11:09,719

general, where do you see the next 3 to 5 years? I know it's difficult for any of us to predict. I

117

00:11:09,760 --> 00:11:14,519

come from an analyst background, so we always used to take stances, and I'm very happy to share that.

118

00:11:14,520 --> 00:11:19,199

We had predicted about the foundation models even before they came. There's a secret reason as to

119

00:11:19,200 --> 00:11:23,080

why we had done that, because we had just the way, you know, the attention you need. And, you know,

120

00:11:23,080 --> 00:11:29,479

we've been reading a lot of people's and all the advancements. And so it was very interesting. So

121

00:11:29,840 --> 00:11:33,839

where do you see what is happening in the industry and where we are heading in the next 3

122

00:11:33,840 --> 00:11:39,320

to 5 years? So I think the financial industry over the next 2 to 5 years is going to see increased,

123

00:11:39,479 --> 00:11:43,119

increased adoption, for sure. There's going to be a lot of adoption. People are going to get

124

00:11:43,119 --> 00:11:50,080

comfortable with these tools and some workflows in banking, in trading, back office, middle office

125

00:11:50,080 --> 00:11:55,159

are going to change fundamentally. I think there's no doubt about that. In the same way that coding

126

00:11:55,159 --> 00:12:02,119

is changing fundamentally, some of these functions are deterministic mechanical and AI systems will

127

00:12:02,119 --> 00:12:08,918

help with that. Absolutely. So I think that's the 3 to 5. 2 to 4, you know, whatever within the next

128

00:12:08,919 --> 00:12:15,599

five years. Right. And that's already happening. Of course beyond that, I think we have to focus

129

00:12:15,599 --> 00:12:22,520

on what are the people that think about deep problems in this particular industry. And

130

00:12:22,520 --> 00:12:28,439

one of the peculiarities and of course, very interesting aspects of this industry. And one of

131

00:12:28,440 --> 00:12:31,479

the things that attracted me is that you have a lot of mathematicians, a lot of pure

132

00:12:31,479 --> 00:12:38,399

mathematicians, right? So you have a combination of extremely mathematical folks, right? Including

133

00:12:38,400 --> 00:12:44,959

physics, including related disciplines, thinking about the problem of very large scale models in

134

00:12:44,999 --> 00:12:49,999

non-stationary contexts. So I think very interesting things are going to come out of that

135

00:12:50,039 --> 00:12:55,239

combination. Things that probably will not naturally come out of Silicon Valley, for example.

136

00:12:55,320 --> 00:13:01,439

Yeah. That's a that's a very, very astute observation, you know, because when you think about,

137

00:13:01,440 --> 00:13:06,679

uh, you know, like in the general realm, in the industry, we see there's a lot of paranoia about,

138

00:13:06,719 --> 00:13:13,080

you know, uh, AI taking over human jobs. So I definitely think, you know, even not just from the

139

00:13:13,080 --> 00:13:18,759

core innovation and exploration of the expansion of the use cases, but even for the financial

140

00:13:18,759 --> 00:13:23,879

analyst, it's not replacing the financial analyst. It's kind of augmenting or empowering the

141

00:13:23,879 --> 00:13:29,879

individual. Uh, do you see some similar threats in the financial market as well in terms of usage of

142

00:13:29,880 --> 00:13:35,879

AI, or do you think it's a little bit more, uh, I should say easier for them to kind of embrace it?

143

00:13:35,919 --> 00:13:41,880

Uh, in terms of their, the balance of their jobs or in terms of their adoption. Balance of their job.

144

00:13:41,920 --> 00:13:47,760

Yeah. I honestly don't know. I kind of think that who will have what job is the wrong question to

145

00:13:47,760 --> 00:13:54,199

ask? I think the right question to ask is who and why is the earliest and quickest adopter of this

146

00:13:54,200 --> 00:13:58,639

technology? Yeah, that's a very interesting way to look at. I think once we have those data points,

147

00:13:58,640 --> 00:14:04,599

we'll be able to see exactly which jobs balance out. In what way. Right. But do you see any kind of

148

00:14:04,599 --> 00:14:10,680

a pushback from certain personas, or do you feel it's pretty early or premature to kind of I. Feel

149

00:14:10,719 --> 00:14:15,999

decreasing pushback. Okay, okay. That's a positive sign. And of course, I think you're entering the

150

00:14:16,000 --> 00:14:22,759

the mechanics of folks using it in their personal lives, using using AI in their personal lives.

151

00:14:22,799 --> 00:14:27,760

And I would imagine that similar things happen in the early days of the internet and search. Right.

152

00:14:27,960 --> 00:14:32,959

You know, folks in their offices would have said, can't, you know, rely on this type of search. We

153

00:14:32,960 --> 00:14:36,359

need to rely, let's say, on specialized publications. But then they used it in their

154

00:14:36,359 --> 00:14:41,399

personal lives and they were able to find, you know, restaurants and, you know, what have you. And

155

00:14:41,400 --> 00:14:46,880

then eventually that trust bled over to the work environment. So I think I'm seeing that mechanism.

156

00:14:46,880 --> 00:14:53,119

But I do think we we right now don't have full clarity on exactly who will be the best

157

00:14:53,120 --> 00:14:58,439

adopter in terms of traditional roles in more traditional. So the next couple of years will kind

158

00:14:58,439 --> 00:15:04,280

of shape it for us. So I wouldn't speculate on the job situation. Okay. Okay. I know we can talk for

159

00:15:04,280 --> 00:15:09,959

hours on this very interesting topic, but if you have to give, you know, your parting advice to the

160

00:15:09,959 --> 00:15:15,479

people who are listening to you today, uh, what should be their approach to kind of embrace it, uh,

161

00:15:15,479 --> 00:15:22,439

play with it or iterate? What would your advice be to them? So to the technical people, I would say

162

00:15:23,560 --> 00:15:29,159

these are algorithms. Yeah. At the end of the day there's still mathematical functions, data in

163

00:15:29,159 --> 00:15:35,759

inputs in things out. So don't maybe be overly focused on the

164

00:15:35,759 --> 00:15:41,639

metaphysics around AI. Treat them as algorithms. That's kind of the best way to extend them. Yeah.

165

00:15:41,680 --> 00:15:46,919

To the non-technical folks or to the folks not necessarily interested in, in, you know, pushing the

166

00:15:46,919 --> 00:15:53,199

frontier or frontier, advancing AI. Yeah, I would say just adopt it and treat it a little bit like

167

00:15:53,200 --> 00:15:59,400

you're mentoring someone. Yeah. As opposed to, you know, someone who just has the answers for you?

168

00:15:59,439 --> 00:16:05,519

Yeah. I think that's the best approach. Yeah. Awesome. Fantastic advice. Uh, so I'd like to close

169

00:16:05,519 --> 00:16:11,079

off by thanking you. So, such a nice, uh, opportunity to meet you and kind of talk to you. And thank you

170

00:16:11,079 --> 00:16:16,959

very much. Particular episode to the viewers. I'd just like to say that there's nothing wrong in

171

00:16:16,960 --> 00:16:21,359

applying your hair to areas where there's uncertainty and try to play with it and

172

00:16:21,360 --> 00:16:28,199

experiment and feel fast. If you actually have a challenge, learn and feel fast. And, uh, stay tuned

173

00:16:28,200 --> 00:16:32,879

to be a thank you for listening to us today. Stay tuned. We have lots more to kind of share with you.

174

00:16:32,919 --> 00:16:36,119

Thank you. Have a wonderful rest of the day. Thank you very much.